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Virgin Anywhere - BTsports

Hi, I have just set up someone to use my Virgin anywhere, and have received this message to confirm

"You've also got access to Virgin TV Anywhere. This means you can watch the best of Virgin TV online and on your mobile or tablet. You can give access to 4 other people so they can enjoy Virgin TV Anywhere too. So far, you've given 1 other person(s) access to Virgin TV Anywhere. "

They seem to be able to watch my virgin, but not my btsports channels.

Can I solve this?

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Re: Virgin Anywhere - BTsports

Hi rathbonelaura,


Welcome to the community and thanks for posting. I'm sorry to hear you're having trouble using BT sports on TV Anywhere.


So we can help you get to the bottom of this could you explain a bit more around what happens when you try to use this channel via TV Anywhere. Do you receive an error message of any kind? What device are you using to access TV anywhere? Any further information you can provide around this scenario would be greatly appreciated.


Kind regards





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