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fraz77
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TV Anywhere Device Not Detected

Hi,

 

I am trying to watch TV Anywhere on PC however keep getting "Device could not be Detected" message.  I've updated Flash and tried this on IE, Chrome and Firefox and keep getting the same message.  It also doesn't show me the devices that are detected and when I click on any of the "Help" links on the page such as "What is a Device" etc nothing happens.

I have logged in to the app on my phone and it all seems to work fine, it's just on PC it doesn't seem to work.  Can someone help?

 

Ta

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Re: TV Anywhere Device Not Detected

Hi fraz77, 

 

Thanks for your post and apologies to hear you are having an issue getting TV Anywhere to detect your PC. 

 

Usually this is something to do with the Flash Player. 

 

I think it's best to take it back to the start. 

 

What OS are you running? 

Pick a browser and stick with the same one. Avoid Chrome as TV Anywhere isn't compatible with this. 

Make sure your browser is completely up to date and delete the cache, cookies and browsing history. 

 

Once you've done this, delete Flash completely and re-download it. 

 

Bring up TV Anywhere again and log in. Try to stream channel 4 for me and let me know what happens. 

 

Thanks,

Kath_F
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