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Tubby1079
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Sky cinema app not working

So Frustrated!!!!

I've downloaded the sky cinema app onto my Samsung Tab A. But when I put my virgin login details in (in the virgin customer section) nothing happens. It's does not load or even give me an error message. I've tried really installing the app and changing password but nothing happens!

Please help

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Forum Team (Retired) BenD_H
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Re: Sky cinema app not working

Hi Tubby1079 Smiley Happy
 
Cheers for popping your message in, welcome into the Community Smiley Happy

 

It may be entirely possible that you're signing into a different part of the Sky Sports app, I would ensure that when you're going to log in, you're clicking the Virgin Media side of this.


Failing this, please clear cache/cookies and then reinstall and re-register. You can then register your device, this will take up your single allocation per month, in which I will refresh for you.
 
Keep in touch.
Ben


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Tubby1079
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Re: Sky cinema app not working

Hi Ben

It's the sky cinema app and I'm signing in were it says virgin media customers. I will try to uninstall it and then try again.

We're abouts do I go to register my tablet on the app?

Thanks
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Forum Team (Retired) BenD_H
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Re: Sky cinema app not working

Hi Tubby1079 Smiley Happy

 

Thank you for the message back to me, the Sky Cinema can be obtained from the PlayStore and App Store Smiley Happy

 

Open the app and log in on the Virgin Media side of the Sky Cinema and it should register this for you automatically Smiley Happy

 

Keep in touch and thank you for your time.

Ben


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