I have recently purchased a power line adapter to be able to use the remote control access from my phone or iPad, for some reason after completing the step by step instructions it still doesn't seem to work? I have made sure the device setting on my TiVo box is correct and the Ethernet connection is correct also? I'm not sure where to go from here as the trouble shooting advises me to ask the forum? Many thanks Andy
Assuming that you have loaded the app on one of your devices and see the remote control icon (with an exclamation mark), have you tried selecting it as it will give you the opportunity to connect and this may fix your problem.