How to update TV Control App for IOS

[Dolarhyde]

Never had this problem before, but my TV Control app is showing "To be announced" on well over half of the channels. I've tried restarting and logging in and out to no avail. 

Does anyone know how I can force the app to update? The EPG on my V6 box is fine and is showing everything.

And apologies if this question is on the wrong board. I couldn't find a board for the TV Control App.

[Dolarhyde]

Since posting, I have "Reset App", with no change; shut down and restarted my iphone, with no change, before deleting the app.

A fresh install is showing exactly the same result; "To be announced" on most of the channels.

Any ideas will be gratefully received.

[Tudor]

You cannot update the app unless VM release a new version via the App Store. All iOS apps are controlled by Apple.

[Dolarhyde]

Thanks for your response, Tudor.

What I mean is can you force the app to connect to the VM service, as one can with the V6 box, to refresh the epg.

[Chris_W1]

Hi Dolarhyde, thanks for the message and sorry to hear that you are having issues with the service. 

Can you ensure that the handset is running the latest software and let us know if anything changes? ^CW