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AleksandrOrlov
On our wavelength
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Galaxy tab 3 - Streaming Compatible?

I have a Galaxy tab 3 but when I goto a channel that allows streaming I get this message.

"Device cannot stream this channel is not available to stream on this device" or words to that effect.

Is it the channel I'm trying or is the tablet not compatible?

Can I just add I haven't registered this device yet, would that cause the error message?
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Forum Team
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Re: Galaxy tab 3 - Streaming Compatible?

Hi AleksandrOrlov, 

 

Thanks for your post Smiley Happy

 

Apologies to say but you are using an incompatible device. You are still able to use the device to manage your TiVo® however the streaming function will not work. 

 

You can find out what other devices are incompatible by checking the list here: http://help.virginmedia.com/system/viewArticle.jsp?uuid=9E966504-52D2-49F7-9EAB-8EBAF5B9F4FC

 

All Android devices are enabled and should work however only those on the supported device list will definitely work. 

 

Thanks, 

Kath_F
Forum Team

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