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Karelstroebel
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Eurosport doesn't work on Virgin anywhere

I saw a couple of threads on this topic.

1. I checked my iPad is a registered device via the my account online.

2. Checking on the iPad if it's a registered device but fails

3. I have deleted and re-install the application.

Now, my iPad doesn't want to allow any streaming: error3328A

Please can you help.

 

Typing doesn't work on iPad o

any ore....

 

 

grrr

 

 

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Forum Team
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Re: Eurosport doesn't work on Virgin anywhere

Hi Karelstrobel, 

 

Thanks for your post and welcome to the Forums. It's lovely having you here and getting involved in the Community Smiley Happy

 

I'm sorry to hear that you're having an issue trying to stream Eurosport from your device. 

 

Make sure you trying to stream the SD version as opposed to the HD version. 

 

In the TV Listings on your device, is Eurosport showing with the little wifi logo next to it? Does it give you the option to 'Watch now' and 'Watch on device'? 

 

I have added a device change for you to re-register the iPad. Using a PC/Laptop go to anywhere.virginmedia.com > My Profile > Device Settings. Remove the registration for the iPad by clicking on the Delete button. 

 

Once you've done this, using the iPad you are trying to re-register, open up the TV Anywhere app and log in. Try to stream Channel 4 and this should then prompt you to register the device. Follow the prompts and this will register the device for you and streaming will then commence Smiley Happy

 

Let me know how things go.

Kath_F
Forum Team

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