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Device limit reached bug after macOS Sierra upgrade


I upgraded my macbook to the latest OS (Sierra) last week and then when I went to view tv through tv anywhere I received the 'device limit reached' message. I knew this was a bug a while ago but I figured this time it was probably due to the OS upgrade, so I re-registered the device and on I continued. However I've just logged in for the second time since upgrading and hit the same problem - 'device limit reached'. Unfortunately I can't change re-register till next month which, whilst it is only a few days away, still means I miss out on this weekends motogp!

Are there are plans to have this bug fixed?

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Forum Team (Retired) BenD_H
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Re: Device limit reached bug after macOS Sierra upgrade

Hi AkiraSV,

Thank you for your post, I hope your Halloween has been good so far.

Whenever there is a change to your OS version on any device, this can sometimes trick the TV Anywhere into thinking it's a brand new device, when in all fact it isn't. Re-registering your device would resolve this and if you can take a look at your allowances, I have refreshed them for you Smiley Happy

Please let me know if this helps and all the best.

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