Menu
Reply
  • 14
  • 1
  • 2
AkiraSV
On our wavelength
103 Views
Message 1 of 2
Flag for a moderator

Device limit reached bug after macOS Sierra upgrade

Hello,

I upgraded my macbook to the latest OS (Sierra) last week and then when I went to view tv through tv anywhere I received the 'device limit reached' message. I knew this was a bug a while ago but I figured this time it was probably due to the OS upgrade, so I re-registered the device and on I continued. However I've just logged in for the second time since upgrading and hit the same problem - 'device limit reached'. Unfortunately I can't change re-register till next month which, whilst it is only a few days away, still means I miss out on this weekends motogp!

Are there are plans to have this bug fixed?

0 Kudos
Reply
  • 4.95K
  • 146
  • 282
Forum Team (Retired) BenD_H
Forum Team (Retired)
61 Views
Message 2 of 2
Flag for a moderator

Re: Device limit reached bug after macOS Sierra upgrade

Hi AkiraSV,

Thank you for your post, I hope your Halloween has been good so far.

Whenever there is a change to your OS version on any device, this can sometimes trick the TV Anywhere into thinking it's a brand new device, when in all fact it isn't. Re-registering your device would resolve this and if you can take a look at your allowances, I have refreshed them for you Smiley Happy

Please let me know if this helps and all the best.
Ben


Who's who? Find out more about our community members. Good folk to know


0 Kudos
Reply