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timbo11
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Device limit But they are same laptops!!

Updated my laptops to window10, can't use virginanywhere because device limit.

I managed delete one and register as new, although it is same laptop.

I'd like to do the same to the other, but can't do it because only allow to change device once a month.

They are same laptops as I registered originally. Very frustrated on holiday.

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Forum Team
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Re: Device limit But they are same laptops!!

Hi timbo11,

 

Thanks for your post and welcome to the forums. 

 

I'm really sorry to hear you are having to re-register your devices after upgrading your OS. This is something that needs to be done as for some reason the new OS makes it look like you are using a new device. 

 

Checking things at this end, I can see there is 1 change left to use before your device changes reset on the 1st October. Use this to register the 2nd device Smiley Happy

 

Let me know how it goes. 

 

Thanks,

Kath_F
Forum Team

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