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Jimmydeeping
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Device Registration Changes

Hi. Just installed Chrome on an old PC that I use solely to watch Internet TV on. Issue with Pepper Player which Virgin recommends disabling and then deregister device follow by re register.

 

Just done this and assumed that I would be able to re register the same device as its not strictly a change but find I am now out of device changes and have to wait now till Aug 1st. 

 

Is that right? not very friendly.

 

Jimmy

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Forum Team
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Re: Device Registration Changes

Hi Jimmy

 

Welcome back to the community and thanks for posting.

 

Sorry to hear that you are unable to re-register your device.

 

When I checked your account, it is showing that you have one device change available. However Chrome is not a supported browser to use with TV Anywhere, it will work with Internet Explorer 9 or Firefox 3 and either Windows Vista, 7, 8 or 8.1.

 

Try to re-register the device again on one of these requirements and let me know how you get on.

Regards

Sam


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