i stopped being a virgin media customer in july last year.....one month later they introduced web safe , which I never had . AND yes it comes across my screen mostly after 8pm and stops me at times from even accessing the news !!!!!!! ive phone virgin media 5 (five ) and they agreed with everything I said (eventually) but said nothing they can do , NOTHING !!!!!!!!!
so can anyone tell me how I can rid myself from it and no I cant access my old account
Weird one. A) Websafe is not time based - it is always on if you have it switched on. B) since you're no longer a Virgin Media customer the VM DNS servers shouldn't be accessible by you. More over, your devices should be obtaining the DNS from your current provider's hub/router.
Either way, change the DNS settings on your device away from Virgin Media DNS (18.104.22.168 and 22.214.171.124) back to AUTO. And that will stop websafe coming up. +Add: if you were a DSL customer: login to the router you kept after moving away from Virgin Media and change the DNS setting in it away from Virgin Media's to the DNS your current ISP uses.
- - - - - - Any opinions expressed by myself are entirely my own and do not represent Virgin Media in any way.