I've recently joined up to Virgin media but i'm having a couple of issues which i was hoping you'd be able to help me with.
I'm having the not un common problem off my child safe protection not turning off completely. I've been into the virgin media settings and turned it off there (and it has stayed off) but it is still blocking websites that it deems unsuitable.
Is there anything I can do at this end or is the problem at Virgins side?
Disclaimer - I don't work for Virgin Media. I'm just another VM user trying to help out so my answers may be wrong :-) If you do like my answer please mark it as helpful as it may help others My setup: Vivid 200 Optical fibre with Superhub 2 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.