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leewill311973
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when will these problems be fixed??

Referring to the F004477822 problem in my area 20 and only getting under 10MBPS every evening for the past 5-6 weeks i am getting extremely tired of this situation now Smiley Sad

I have been with virgin for many a years and never ever had such a problem for so long what the hell is going on sooner rather than later i am ready to go else where it really is getting tiresome now.

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Re: when will these problems be fixed??

Hey leewill311973,

Thanks for posting Smiley Very Happy

Sorry to hear that you're getting slow speeds at the moment, I know this is irritating. I've checked your connection and I see fault: F004206863 is affecting you and is being reviewed on the 15th March. Where did you get fault ref: F004477822 from?

We will have more info on the fault when the ticket is reviewed so please keep in touch with us.

Thanks for your patience,

Take care.

Heather_J

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