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Registered: ‎20-03-2017
Message 1 of 2 (74 Views)

very slow broadband

I use as a broadband speed test because it is independent.

why would 'single thread download' be very slow (4-6mbps !!!!!!) whilst multiple thread download is much better still slow at 20-26mbps. particularly bad mid evening.

should the router be checked?

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Forum Team
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Registered: ‎07-04-2015
Message 2 of 2 (46 Views)

Re: very slow broadband

Hi there robtpcs,


Thanks for posting and welcome to the community.


Sorry to read you are having an issue with your broadband speeds.


From checking your connection, there is a high peak time traffic fault in your area which is causing slow speeds. The reference number is F004800010 and has a review date of 10th May. 


In regards to single thread download, you can take a look at this thread for more information > Very poor HTTP download speed.


Take care


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