Upload speed increase
Upload speed for Gig1 and M500 packages should be increasing today to 104Mbps and 52Mbps respectively. Just give your hub a reboot and it should update automatically.
Forum Posts
Resolved! Poor speeds
Since renewing my contract last month, my speeds have dropped considerably. I am now often left hanging waiting for things to download. There are no reported problems in my area. Just wondered if it was a case of "now we've got your money ..." I ...
Upgrade speed not applied
I am currently on M125 and having received an email offering to upgrade to M250 for an extra £3 pm I took advantage of this offer, am email stated that this would start on 1st October but I am still on the original speed, any help please,
Volt benefits applied but no speed boost?
Hi all. Looking for a VM support call back here. Volt benefits have been applied and shown on account, etc. M500 upgraded to Gig 1 Volt. However, speeds are consistent with what I’ve always achieved with M500 (~500Mps). Hub5 in modem mode, wired conn...
Lack of speed
Last few weeks I have been struggling with speed of the broadband. Restarted hub etc. There was a Virgin broadband outage recently and since then, terrible.Any advice? I am meant to be on 500mb broadband but getting between 8 and 30....?
Upgrade - when?
Hi I upgraded my internet via the half price campaign email: Upgrade from M250 to M350 for only £3 extra a monthThis was on 27th Sept, I've not heard a single peep since? How long does this take? Thanks
Where has my Upgrade disappeared to
So on the 1st I received a email offering me double my current speed of 500 for an extra £3 a month.So I clicked the upgrade now button and signed up for 1gigIts now the 6th and still no speed boost, I tried to call about this on the 5th and the Indi...
Sporadic slow upload speeds
I recently renewed my broadband contract and upgraded from the M350 to the M500, since then of an evening my upload speed goes very low, impacting my gaming.What will happen is i'll start to lag on my Xbox (wired) and on particular games it will comp...
broadband terrible again !!! (every month since sept 2022)
again i have terrible broadband , especially dropouts and terrible upload speed , on my 500m broadbandhere again are my tests results, please vierging media sort this out, it has been over a year now !!very bad again!!!both abysmal (especialy upload...
Upload super slow ~0.2mbps. Download speed normal (~80mbps)
Finding that working from home is impossible today (11/10) download is fine (if a little in and out) but upload is unbelievably slow ~0.2mbps. Nothing has changed on my network side in months. Have tried a restart of router with no luck.
