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Vivid 200... but only <2 MBps!

Really frustrated. These last weeks I am having a really crappy download speed. I talked with support during the weekend and they restarted the router and reccommended that I turn off the router for half an hour... In any case somthing started working (around 120MBps) but... as the days went by I am back to <1 MBps!!!

 

Any ideas on what to do? I am attaching my router status for downstream channels

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