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Speedyreedy
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TiVo slow

Hello this has probably been answered but I'm having problems with our TiVo box. When choosing a program to watch from my planner it takes a while to load the page. If I pause the program and then come back the picture is pixelated and again takes few minutes to start. Typically it always happens in the best part of the program and I miss what they say :-( 

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Re: TiVo slow

Hi Speedyreedy,

 

Welcome to the Community!

 

Sorry to hear you're having trouble with your TiVo®.

 

I've run diagnostics on your box and I've picked up an issue with your TiVo® hard drive. I'd like to send a technician to sort this out for you.

 

I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Look forward to hearing from you! Smiley Very Happy

 

Josh


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