I'm paying for the 70mbps service and often have issues with speeds as low as 3 or 4mbps making it impossible to use for the intention i pay for it. On calling the support number i have been told they are working in my area since April and the work will continue until December 21st. There is no mention of this work anywhere on the site so it leads me to believe they are trying to hide this exceptionally long repair work from customers in the area. They have offered compensation in the form of a discount but i'm sure this will be no more than £5 of the bill for each month i've been affected by these outages and slow service. A few weeks after I first had Virgin fiber installed there was a problem eventually traced to a junction box outside my address which took a week to fix, not a good sign of things to come. If this continues i will be tempted to go back to sky or try BT's equivalent service.