I wouldn't normally post but I am my wits end. Since the 23rd of Feb my speed has dropped off a cliff. I was running a nice consistent 190-210, and now I am looking at 25-30 max, dropping to 10 during peak times. I have done all the usual stuff, on/off, pin hole reset etc, I even resorted to the 'call' which of course got me to the offshore call centre.
I went through all the usual with him, reset, pinhole, the speed was good for a couple of hours and then after back to where it was before.
I have one of the original test bed super hub 3s and wonder if this may be the problem, please could a mod take a look at my line and see if there is anything going on.
Sorry to hear about the problems you're having with your connection at the moment. I've tested this and I can see your SNR levels are out of range. I'll need to arrange for an engineer to call around to look into this. I'll drop you a PM (purple envelope, top right) to confirm an appointment.
Speak with you very soon,
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