I am virgin media customer nearly for 11 years never had issues like this.And now from nowhere i been told by so called "support" my internet speed is so slow because line have over utilisation and they have to put new cables,because is a lot new customers bla bla bla so on....I don't understand why old customers have to suffer??
Most annoying thing is what so called "support" one day they telling you issue will be fixed next week,next day they telling me it will be fixed end of December! it just ridicules!!!
How they even can charge me for internet speed like this i supposed to have up to 150mb download speed .People 1990 had better speed
Unfortunately i have to start looking for different internet supplier because virgin media it's just a joke!
I can't even get simple answer from support when issue with line will be fixed.