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Registered: ‎20-06-2016
Message 1 of 2 (45 Views)

Internet Extremely slow on S6 Sheffield

Hi, I'm finding very difficult to stream  Amazon Prime, or Play online with my XBOX , anyone else with the same problem in S6 Sheffield?

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Registered: ‎07-04-2015
Message 2 of 2 (16 Views)

Re: Internet Extremely slow on S6 Sheffield

Afternoon nicolasdimarco,

Thanks for taking the time to post back on the community.

Sorry to read you are having an issue with your broadband connection.

When I checked your connection, I was unable to see any faults on the network nor the line that would cause this.

If you complete a speed test through a wired connection, what speeds do you achieve?

Does this happen at certain times of the day?

Are you connected through wired or wireless? If wireless are you able to try through wired to see if you get the same issue?

Let us know how you get on

Sam


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