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Petronas
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Brutal Latency

Not really a speed issue but didn't think this should go into the networking forum.

I have been having really bad issues while gaming, so I checked my connection over the last 24 hrs and can see some really bad latency while not doing anything on my connection. Have a look at my BMQ graph and see for yourself, can someone from virgin please look into this.

 

My Broadband Ping - 1

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Forum Team
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Re: Brutal Latency

Hi Petronas,

Sorry for your increased latency but I'm not able to detect any issues during my tests of your connection.

I've checked for area congestion - there is none, and SNR outages but the network segment is fine.

If this is still a problem for you would you mind also providing a traceroute and ping test to see if they can highlight where the problem is occurring?

Actually if you can do one to a random site, bbc.co.uk for instance, and another to your gaming server IP address that should provide more insight.

Many thanks Smiley Happy


Jen
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