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B36 slow internet again

The fault page shows an issue with TiVo but I dont have that, just broadband and it says there are no issues but after 3 weeks of 200mbs I'm back to 8 - 10 mbs and wifi dropping out again.


Is there an issue you know about in B36?

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Re: B36 slow internet again

Hi Karribu,


Thanks for taking the time to post on the community.


Sorry to read that you are having issues with your broadband speeds.


I've taken a look at your connection, the line and hub have come back as fine. There are no faults reported and the traffic on the network is running low which is good.


Were the speed tests you completed through a wired or wireless connection? If wireless can you try through wired please to see if the speeds differ?

In regards to the wireless disconnections have you tried to change the wireless channel to improve the connection?


Let me know how you get on


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