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Registered: ‎11-03-2017
Message 1 of 2 (147 Views)

Websafe still on

Hi, I've turned off Websafe but it's still blocking websites for me. I've tried rebooting the router and my devices that were connected and that hasn't worked. I changed the DNS on my main computer which worked but I don't want to have to do that every time I connect a new device, plus I can't figure out how to do the same for my mobile. Anyone know what I can do?


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Forum Team
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Registered: ‎05-12-2011
Message 2 of 2 (100 Views)

Re: Websafe still on

Hello wephway


Welcome to our forum, I am sorry you are having a problem turning off Websafe. Has it started working since Saturday, I wonder if it needs time to propagate? Virus safe looks like it is still turned on, it is not that is it?


Thank you


Virgin Media Forum Team
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