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Message 1 of 2 (94 Views)

Websafe still on

Hi, I've turned off Websafe but it's still blocking websites for me. I've tried rebooting the router and my devices that were connected and that hasn't worked. I changed the DNS on my main computer which worked but I don't want to have to do that every time I connect a new device, plus I can't figure out how to do the same for my mobile. Anyone know what I can do?


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Registered: ‎05-12-2011
Message 2 of 2 (47 Views)

Re: Websafe still on

Hello wephway


Welcome to our forum, I am sorry you are having a problem turning off Websafe. Has it started working since Saturday, I wonder if it needs time to propagate? Virus safe looks like it is still turned on, it is not that is it?


Thank you


Virgin Media Forum Team
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