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Sofa Bear
Sofa Bear
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Removal of RC4 Ciphers

At Virgin Media, we always want to make sure your personal information is as protected and secure as possible.

So in order to align with the changes being implemented on all major browsers, we've updated our servers to use a new security encryption standard, that’s even more secure and means our websites will work with all major internet browsers.

What this means for you:

Most users will be unaffected by this change. As long as you are running an up-to-date browser, you’ll be able to continue using your webmail and signing in to My Virgin Media as before.

If you encounter any problems as a result of the security enhancements we've implemented, we recommend that you check your browser is the latest version. If you are using Windows XP you will need to find an alternative browser, such as Firefox or Chrome.