I've received an email with the subject "The adventure starts as soon as you e-sign your contract". It looks incredibly genuine and has my account number and address.
The body of the email links to DocuSign and says:
"Your shiny new kit is on its way - so the fun will be kicking off soon. Now, it's time to double-check your details and e-sign your contract.
Signing your contract is easy as pie. Click the button below and make sure you're happy with everything - you'll find a handy recap of all the great stuff in your package there, too. Once you've done that, simply click Agree and sign. Job done."
Thing is... I already have the equipment installed. Can anybody at Virgin confirm if this is a genuine email?