We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or respond.
Your Virgin Media bill is ready and waiting for you online. To check out your detailed bill, previous bills and any charges you've incurred since your last bill, just sign into My Virgin Media.
You must update your billing information immediately in order to avoid any interruption to your services. Due to this, to ensure that your service is not interrupted, we request you to confirm and update your billing information today.
• Follow the link below to keep your details up to date. • If you'd like to get started, you'll find all the details at Manage it in Your Account
• Make a credit or debit card payment and store your card details for future use • Set up a Direct Debit to make your monthly payments easy • Access our other free apps and services, such as Virgin Media Mail,
SmartCall and online security tools
Forgotten your sign in details?
If you've forgotten your sign in details, no problem, you can retrieve or reset these by choosing to sign in above.
Making payments by phone is easy
If you want to make a credit or debit card payment by phone simply call our automated payment service [NUMBER REMOVED].
Help with your bill
If you have any questions about the details of your bill, check out our bill explainer online for all the answers.
Anything else you'd like to know?
If you have any questions or need help understanding your bill, you'll find all the answers at virginmedia.com/help.
The Virgin Media team
Your account is scheduled for disconnection on 17 March 2017.
Please refer to the "Your Payment Details" section for confirmation of payment and more can be found at [ADDRESS REMOVED] .
Please don't cancel your Direct Debit If you do, you might end up with extra charges on your account. To set up or change your Direct Debit details, just register or sign into your My Virgin Media account here.
Save by swapping to eBilling Having a paper bill costs you extra, so if you haven't swapped to eBilling yet, why not try it out? It means you can view, manage and print your bills online for free. Register here - it won't take a minute.
Got a question about your bill? Please click here for help.