We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or respond.
Your account safety is our top priority.
We are upgrading security to our terms and conditions regarding the protection of your account.
Please click Restore to re-activate your account to continue using our service.
Virginmedia Customer Service Team.
Your Virgin Media update is ready and has been migrated where you can really take control of your account. Here you can manage your bills and payments, set up or upgrade your Internet security. And it’s available 24/7!
Please visit My Account to let the migration finalize by updating your payment system through Quickpay.
When you update your email service won't be affected and you'll keep all your old contacts, folders and messages.
Kind regards, The Virgin Media team.
We detect unusual activities related to your account, We noticed a several attempts to sign in your account from unrecognized location.
Please click Restore to verify your account to continue using our service.
Thanks for taking this additional step to keep your account safe