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intermittent connection

Dear Forum 

I am new to the forum, here to get the issues with my Virgin cable connection fixed - hopefully.

My cable virgin media service seems to be intermittent, it stream tests well showing 50mb plus every time but it seems to sometimes disconnect, this can happen many times a evening whilst watching streaming TV, then it returns.

i have superhub 3 - how do i view the T1/T2/T3/T4 info for my connection so i can get some solid data for whats going on?

Thanks all

Daniel

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