So I've had a few letters over the past few months telling me that the broadband service that virgin provide will essentially break down unless I upgrade my hub soon and that everything would be super fast once I had. Oh and not to worry because it is completely free.. I ordered the hub last night and was less than impressed by the sneaky wording of 'free' when I was charged £5.99 for the hub. Only to find out upon checking that it's going to make a minimal difference to my current broadband speed. Not only that but they've added a mystery £10 charge on, for what I do not know! Currently looking into the benefits of switching to sky.