@jruk1981 wrote:
3 weeks and still nothing! After Virgin contacted me to say they would follow up each week to ensure the matter was resolved, this didn’t happen once.
The options are that I disconnect the cable on my land or Virgin pay me for the access across my land. I will leave it for a further 7 days by which time that will have been 4 weeks!
Four weeks age, in your original post you said that your intention was to ‘disconnect the cable at the pavement’. Have you done so? You haven’t have you? And VM know, or well, suspect, that you won’t - from their perspective you were just mouthing off weren’t you? They will do nothing (possibly spin you along with PMs from the forum team, which will go nowhere), and they are mostly sure that you will ultimately do nothing and just suck it up. Meanwhile there’s a cable across your property.
Please look at it from VM’s perspective, your neighbour is all connected up, they are getting money from your neighbour, so it’s all good. Why would they spend money pitching up to move a cable if they feel they don’t need to?
Nothing will happen until you go out and physically cut the cables on your property. Yes it will cut off your neighbour, sucks to be them, just how well do you get on with them? And if and when a tech turns up to reconnect them, you deny them access to your property. And should they reconnect to your’s while you are out, rinse and repeat!
I’m sorry, but unless you are prepared to, well basically, go nuclear, on this, it’ll go nowhere.
