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Broadband Issues

After only being activated yesterday my broadband has now went down and have been left with a constant flashing green light on the bottom of my hub 3.0 and worse of all have cancelled my sky subscription today and virgin can't get me an engineer as they are say this is what is needed leaving me without service till next wendesday which is not idea as I do out of hours work from home

From looking on the forums it seems to be a common problem, it keeps saying failed to negotiate and Virgin help line say it may be a network fault but not sure, to be honest not filling me full of confidence and not a great start in my opinion.

Is is also saying network access blocked on hub settings, does this mean that the service has not been activated?

Can anyone shed any light on this as to be honest can really have my broadband down till next wendesday.
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