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dp391
On our wavelength
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super hub power dead

Power to my super hub has died. I've done all the obvious,eg plugged it in somewhere else, turned it off/on, and the power button, but nothing. Don't have another adapter that fits to test it, and itsa moulded transformer, so can't change a fuse.

Been on phone for 25 minutes to some idiot who keeps asking me to do loads of tests which I can't do because THERE IS NO POWER!!

I'm sure it just needs a new power supply!!! HELP!!
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Forum Team
Forum Team
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Re: super hub power dead

Hi dp391,

 

Thanks for taking the time to post on the community.

 

My apologies that there is no power to the Super Hub.

 

In regards to this issue. I would prefer to send you a engineer to check this over. The reason being, if I send a power supply and there is still an issue you could be waiting longer to get this resolved whereas if I book an engineer he can check everything and get you back online. I've sent you a PM (purple envelope icon, right corner) requesting some details.

 

Hope to hear from you soon

Sam

 

 


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