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lambey332
On our wavelength
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latency / lag spikes

Hi there, getting fluctuating lag spikes and have been for the last month and a half. Posted on the Gaming community forums here a MONTH ago, but got no response for a month so I figured id post here instead!

Forgot how to link it, but URL to be thinkbroadband chart is below

http://www.thinkbroadband.com/ping/share/8bd98ced28784d50e86ade0b34eb83a0.html

So basically as you can see above in my broadband chart, im suffering lag spikes intermittently. Now while you may say 'its not big deal' it is to someone who plays games competitively for money. I've already suffered in tournaments as a result of this lag and need it fixed as soon as possible.

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Forum Team (Retired) Adam_L
Forum Team (Retired)
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Re: latency / lag spikes

Hi lambey332, 

Thank you for getting in touch to let us know about your issues with fluctuating lag spikes over the last month or so, I apologise for any troubles incurred.

I have tried to test your connection from here but I was unable to locate any of your details via your forum account. In order to proceed with diagnostics I will require some information from you, I will send you a PM (purple envelope at the top) detailing what's required in order to proceed with diagnostics. 

Please respond to me there and I'll get this sorted for you.

Take care, 

Thanks, 

Adam.


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