I changed the password on my superhub 2 modem from changeme and wrote it down on a piece of paper. I've logged in a few times since then as I believe someone had managed to gain access to our hub, hence the change of password.
I have now tried to log in again and the password won't work. I've reset the box three times now and it will not revert back to factory settings.
I'm very concerned that someone has gained access to our hub again as the password won't work like it did before.
Re: Changed password on Superhub but now won't work
Thanks for posting and a big welcome to the community
Big apologies for the problems you're having with your connection at the moment. I was going to suggest sending you a replacement Hub, but when I've tested your network I've noticed that your power levels are out of range. So I think it's best to arrange for an engineer to call around and I'll ensure they have a new Hub on truck. I'll send you the appointment info via PM (purple envelope, top right).
Catch you soon,
Tech fan? Have you read our Digital life blog yet? Check it out
Re: Thousands of customers ‘at risk’ following Virgin Media hack - Super Hub 2
Do not worry. ( bugger! people will think this is advertising) . che (its not) ck out Bitdefender. Free 90 days and then drops to free edition, no cards, no cash, no ads. But, for three months you get to rinse your system. Not advertizing, just common sense
Now (16th October 2017) we are being told that the by the Mail online along side many hacking forums, that All WiFi networks are vulnerable to hacking as the recommended WPA2 security settings used in all Virgin routers is no longer safe.
The Katholieke Universiteit (KU) Leuven, Belgium, "In a written statement, the researchers said: 'We discovered serious weaknesses in WPA2, a protocol that secures all modern protected WiFi networks."
Are Virgin working on this, if so when will the update be available?