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Tsar
Up to speed
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Message 11 of 17
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Re: SuperHub 3.0 wifi range is terrible

If you still have the have the Talktalk router you can do the following... 

Connnect the Talktalk router directly to your pc and switch off DHCP using the Talktalk admin page. Keep the SSID as Talktalk12345 or whatever it was. Set the wifi channel as something away from the SH wifi channel (or use auto).  Disconnect the Talktalk router from your pc.

Keep the SH in router mode.

Connect the talktalk router to the SH via ethernet (use LAN ports on each). You'll then have VM wifi and TT wifi. Assuming the SH is located where the TT router was previously installed you should have good wifi coverage from the TT router.

You can clean up SSIDs etc at a later point in time if you wish.

A new decent router or mesh wifi will be better but the above is free of charge. 

 

 

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stuart0407
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Message 12 of 17
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Re: SuperHub 3.0 wifi range is terrible

Sorry to hijack your post. I have the same issues and have bought the router you posted about although I’m a bit of a noob when it comes to setting it up. Could you walk me through how you did it please?
Thanks In advance 👍🏻
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Johndowley
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Message 13 of 17
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Re: SuperHub 3.0 wifi range is terrible

Well I tried everything including ringing virgin loads and eventually got a tech who told me that the 3 series router has awful range. You’re better off getting a specialist WiFi router. You end up turning off the WiFi on the superhub and using it like a modem. I was really disappointed with virgin as I had to find this all out myself and so many conflicting stories. Seems to work very well now. Particularly as I was told an upgrade to the latest superhub would make things better. Awful advice and I had to pay for he privilege. Go get a separate router. Range is way better
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sdu60
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Message 14 of 17
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Re: SuperHub 3.0 wifi range is terrible

I would like to endorse the replies concerning the feeble range of the Virgin Superhub 3. The practical range of wifi with this unit is pathetic..

The internet speed via an Ethernet cable is excellent at up to 200 Mbps,and using a wireless device 3 ft from the modem the signal strength is 90%, but going into the next room - some 20 ft away - the wifi is less than 50% and downstairs it has been necessary to fit a booster to get any sort of reasonable signal for phone or pc.

I think the performance is way below the standard that is to be expected and is achieved by other Companies modems.

When is Virgin going to supply a proper modem?.

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r8sso
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Message 15 of 17
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Re: SuperHub 3.0 wifi range is terrible

Well this is a pleasant read!

I've just moved into my new house today and the reception is terrible from the router.  I've split the 2.4 and 5GHz SSIDs as you have to be next to the router to use 5GHz.  Mixed was just causing my connection to drop.

Guess I need to start looking for a router as I wanted to move away from HomePlugs if possible.

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jbrennand
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Message 16 of 17
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Re: SuperHub 3.0 wifi range is terrible


wrote:

Well this is a pleasant read!

I've just moved into my new house today and the reception is terrible from the router.  I've split the 2.4 and 5GHz SSIDs as you have to be next to the router to use 5GHz.  Mixed was just causing my connection to drop.

Guess I need to start looking for a router as I wanted to move away from HomePlugs if possible.


Yep - the best advice offered on here is do NOT use the SH3 in router mode.  Stick it modem mode & buy yourself a good quality WiFi Router - the difference will be startling !

BTW - I use an Apple Extreme at the SH and an Airport Express upstairs and the signal anywhere in the house is now excellent.

 

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Tudor
Super solver
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Message 17 of 17
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Re: SuperHub 3.0 wifi range is terrible

I too, at present, use two AirPort Extremes, but both are just used as Wireless Access Points in Bridge Mode. My main router is a Ubiquiti Edge Router Lite. 

A large number of people only use WiFi and in that case I would recommend just getting a Very good Wireless Access Point. If you buy a home “router” what you are actually getting is a router, network switch and wireless access point all in one box. Now a lot of this is not needed so the money is best spent on just buying a Wireless Access Point.


There are 10 types of people: those who understand binary and those who don't
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