Thanks for letting us know that your Hub has started to fail and your wireless signal is not as strong as it used to be, I apologise for any troubles incurred.
I have tested your connection and I can see that there's some time outs inside the Hubs logs, this may be the cause the Hub failing. I would like to arrange for an engineer to carry out some further investigations.
I will send you a PM (purple envelope at the top) detailing what's required in order to proceed with making the booking, please respond to me there and I'll get this sorted for you.
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