Please can someone provide some advice and hopefully provide a solution to my queries. I've just wasted half an hour in an online chat with a virgin staff member who provided no assistance at all. Prior to that I tried ringing up to speak to an actual person but couldn't get past an automated robot who told me I had no issues with my broadband.
Firstly, my internet connection is working but I have had a green flashing light for two days which didn't used to flash?
Secondly, the speed never gets above 50 mbs wireless or 70 mbs wired, despite me paying for 200.