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Registered: ‎17-05-2017
Message 1 of 4 (114 Views)

Opt out of advanced dns

Hi,

How can I get advanced dns settings? Called helpline and they had no idea how to do this.

 

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Knows their stuff
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Registered: ‎23-09-2012
Message 2 of 4 (92 Views)

Re: Opt out of advanced dns

Do you mean Advanced network error search; If so, you will need to call Virgin Media to turn it off.

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Forum Team
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Registered: ‎29-05-2013
Message 3 of 4 (84 Views)

Re: Opt out of advanced dns

Hi parvaiz, 

 

Welcome to the forums, I am sorry to see you have been having trouble with the Advanced DNS Settings. Are you trying to switch them on or opt out of them? 

 

I will pop you a PM to get some more information, Keep an eye out for the Purple Envelope, top right hand corner. 

 

Speak to you soon. 

 

Emma


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Registered: ‎02-01-2012
Message 4 of 4 (10 Views)

Re: Opt out of advanced dns

Hi Emma,

 

i have an advanced DNS issue. I get a timed out error 'Connection attempt timed out (nc.windows.app.23704). My help desk advised me to ring virginmedia and opt out of my advanced DNS setting. I did this on Monday but the fault still exists   

 

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