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Ongoing problems with brand new Superhub 3

Had an engineer here last week to fix ongoing problems with the hub, keep losing connection multiple times a day, always slow etc.  

Unfortunately I'm still having the same issues, even worse I would say now.

I can only conclude that my new equipment must be faulty as it hasn't worked properly since the week after I received it.

I was all set to cancel my virgin services and was only persuaded to stay by being sent this new Superhub3 and Virgin Tivo Box, but I can say that the internet is worse now than it was before I wanted to leave.

Why am I paying for a broadband service that I'm not receiving?

Here's some information from the router:-

virgin download.pngvirgin faults.png

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