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atinkler
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No Internet area 20

I've had no connection for most of the morning. The internet has been dropping out for the last few weeks on an irregular basis but now getting a bit annoying.

On a hub from original install 5 years ago so not sure if that kit has had its day or if it's an issue on the way to my home.

Now in work for the day so hope it's working when I get home. However I want to know why this could be happening

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Forum Team (Retired) Adam_L
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Re: No Internet area 20

Hi atinkler, 

Thanks for the post! I am sorry to hear about your issues with no internet connection. I apologise for any inconvenience caused.

I've run some checks on your connection and I noticed a lot of time outs inside the Hubs logs. An engineer will need to attend and investigate this further for you.

I'll send you a PM (purple envelope at the top) detailing what's required to proceed with making the booking. Please respond to me there and I'll ensure this all gets booked and secured for you.

Take care, 

Thanks, 

Adam.


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