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Internet drops out when turning on one of my Desktops

Hello all,

I have recently had an outdoor cat6 extension cable fitted from where the cable comes in to my office on the other side of the house (not a long run, only about 17m) so i plug an ethernet cable from my superhub into the wall which runs outside. and then from the port in the wall in my office to a gigabit switch which then splits it to my desktop and my media server. 

the issue is whenever i turn on my desktop shortly after it has been on the whole internet in the house just dies and forces us to reset the superhub. 

I have tried thinking what might be the problem but have come up with nothing thus far. so any insight on why this is happening would be greatly beneficial.

Thanks for reading!

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Forum Team (Retired) Adam_L
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Re: Internet drops out when turning on one of my Desktops

Hi minichez, 

Thanks for getting in touch to let us know about your issues with your connection dropping when you turn on your desktop, I apologise for any inconvenience caused.

I have tried to test things from here but I was unable to locate any of your details via your forum account. I will send you a PM (purple envelope at the top) detailing what's required in order to proceed with diagnostics. Please respond to me there and I'll get this sorted for you.

Take care, 



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