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shaven79
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Hub 3 flashing wifi light

Flashing green wifi light all the time on a new hub 3.

I've reset it on numerous occasions depowered it and flashing green wifi light comes straight back on.

Wifi appears to be working ok.

Rang 150 how do you get past automated messages to actually speak to someone, been with Virgin for about 5 weeks and with network faults and now this getting fed up.
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Re: Hub 3 flashing wifi light

Hi shaven79, 

 

Thanks for getting in touch, I'm sorry to see you have been having trouble with your connection. 

 

I have taken a look and it seems you are affected by fault ref F004879400 for slow speeds at peak times. Do you find the light flashes more at peak times or you are having trouble with the connection when the light starts to flash? 

 

I have popped the details across to the team that deals with this type of fault and they will contact you as soon as they can with more information. 

 

All the best

 

Emma


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