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Security Key

Hi, I am trying to find my security key from a contract loan agreement set up with yourselves back in Aug 2022. I don't seem to have ever  received this as I have all emails saved from the order still and this was never sent to myself. I would like t...

CorallM by Just joined
  • 62 Views
  • 1 replies
  • 0 kudos

Virgin Mobile Handset - how long left

How can I find out how long is to go on a Virgin Mobile handset please as O2 don't hold this information although the number had migrated to them. Thanks.   [MOD EDIT: Subject title changed for clarity]

CU081616 by Joining in
  • 108 Views
  • 1 replies
  • 0 kudos

Resolved! Lowered credit agreement amount?

hi thereI am on an essential tariff as I am disabled and cannot work, I receive benefits. Is it possible to have my crest agreement monthly bills reduced also? Currently paying £21.50 per month. My credit agreement doesn’t end until June next year.  ...

Connectivity or what?

HELP!    I've got a Virgin Samsung Galaxy with O2 connectivity - or rather, since Saturday ... no connectivity unless its over WiFi.  So when I leave the house, no phone calls, messages, maps etc, until I find a hotspot or more likely a pub. After va...

VM60 by Joining in
  • 2184 Views
  • 10 replies
  • 0 kudos

Resolved! Mobile credit agreement

Hi is there anyone able to help me get my mobile credit agreement account up and running I've lost all my emails with the codes on them thanks 

Whonos1 by Joining in
  • 1501 Views
  • 2 replies
  • 0 kudos

Virgin Mobile Credit Agreement

Hi, Im trying to locate my virgin mobile credit agreement and security key and I think I’ve deleted the emails. Is it possible to retrieve these documents?Thanks

SoniaP83 by Joining in
  • 218 Views
  • 1 replies
  • 0 kudos

sim card problems

Hi my name is stephen i have a problem with my 02 sim card phone number 07305 2xxxx i can`t make or receive phone calls or text messages    [MOD EDIT: Personal information has been removed from this post.]

WiFi settings

I desperately need some advice and help. I'm unable to view/download any media via WhatsApp, after weeks of contacting Virgin Media support (it’s been 8 weeks now) , I’m simply passed from team to team with no resolution, told to call back and after ...

Sally_3 by Tuning in
  • 838 Views
  • 9 replies
  • 0 kudos

Contact email

Hi, I am being chased constantly for an overdue payment for Virgin Mobile. I am happy to pay but can't do it over the phone, Virgin have told me that they can send a web link for payment but nothing has come through. I urgently need an email address ...