Virgin/T-Mobile & iPhone settings

[Parisian]

Out of the blue, and for the first time in 3 years a message popped up on my iPhone asking if I wanted to install the latest carrier settings.  After doing so I am now able to send MMS for the first time (yippee), T-Mobile UK 7.1 is showing as my carrier and the APN screen appears to have disappeared.  There's also a new button which takes me to a T-Mobile site. 

I know Virgin uses the T-Mobile network, but has something else changed recently which resulted in the alert? Did anyone else get the same?

[doublemint]

Hello i too got the update message on my iphone ,so i updated , and as a result could no longer access the internet or get my emails on my iphone , contacted customer support who said as virgin do not support the iphone ,the only advice they could give was stick my virgin sim in a phone that they support, but as the phone that came with the contract broke , and i had paid over £500 for an officialy unlocked by apple iphone was not happy , in the end had to restore my iphone to factory settings and reconnect to itunes  ,which then informed me of the carrier settings update which this time i declined and can now enter my own apn settings and now have access to internet ,to be honest cant wait for my contract to end so that  i can find a network that is prepared to help

[BenMcr]

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Parisian wrote:

I know Virgin uses the T-Mobile network, but has something else changed recently which resulted in the alert? Did anyone else get the same?

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What has changed recently is that T-Mobile have started to do the iPhone 4. So I'm guessing that the iOS now recognises it as a supported network

Because Virgin use the T-Mobile network some phones misread the SIM as T-Mobile, so will offer settings for that.

So this seems to be more Apples doing that either T-Mobiles or Virgins

[rew24]

hello there

i am roughly having the same problem here.  what are settings you put to use the internet???  Many Thanks x

[Trickiejohn]

Here are Virgins APN

Virgin Mobile GPRS settings:

Homepage: http://www.virgin.com/mobile/wap/
Access Point (contract): goto.virginmobile.uk
Gateway (IP) address : 193.30.166.003
Port number: 8080
Username: user
Password: (leave blank)
Session type: Continuous / permanent
Authentication: Normal

[numan2010]

How or where do you input the APN settings. I purchased an iPhone 4 and inserted my Virgin sim but have no network coverage . Please Help Someone - thanks - Stephen

[GeorgeMokhtar]

Hi, Hope you can help me, did you ever get your network working for your virgin contract on iPhone? I really can't find out anywhere. Look forward to your response George

[mobing]

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GeorgeMokhtar wrote:
Hi, Hope you can help me, did you ever get your network working for your virgin contract on iPhone? I really can't find out anywhere. Look forward to your response George

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a bit strange about what you have met , why cannot connect the network ? maybe something wrong of your phone !

[Trickiejohn]

George, have you synced with ITunes whilst the virgin sim is fitted to the phone?

Thants the correct way