HTC Desire Android 2.2 Froyo Released 11/11/10

[Mark_Wilkin]

Hi I can confirm that we've started sending out the Froyo update as of 9am this morning, however this is only for customers on our Virgin specific firmware (1.23.351.1). Customers on the original firmware (1.15.405.4) will need an update to the 1.23.351.1 firmware first before they can install the Froyo update, but we expect this should be available in the next few days. I'll post another update here once it goes live.

This is an FOTA (Firmware Over The Air) update which means that you will be prompted to download the update on their handset. We strongly recommend that you use a Wi-Fi connection to download the update. You'll be asked if you want to back up your handset first, and we recommend this as well.

The Android 2.2 update include

• Ability to save applications to the SD card
• Compatibility with more Android Market Place apps
• Facebook updates and birthday reminders on the call screen
• Option to secure phone with PIN or password (as well as pattern)
• Use the device as a portable Wi-Fi hotspot
• Flashlight app now preinstalled (use the camera flash as a torch)
• LED light now available in camcorder mode
• HD video record

If you don't want to wait for the update to be pushed to you you can use the following menu to check for an update, Menu > Settings > About Phone > System Software Updates > Check Now.

Thanks

[Mark_Wilkin]

Customers on the original HTC Desire firmware (1.15.405.4) should now be recieving the update to 1.23.351.1 which will allow them to get the Froyo 2.2. update.

Thanks again for your patience.

[Mark_Wilkin]

We're still working with HTC to upgrade any remaining HTC Desire users to Android 2.2. If you're still having issues with this and a manual search for the update hasn't worked you should note down the phones IMEI number and give us a call on 789 from your mobile or 0845 6000 789 from any other phone.  We still have a few other things we can try to get your phone updated for you.

For users who are seeing issues with Android 2.2. on their HTC Desire such as the following:

Email randomly deleting
Email service has stopped working
Applications crashing
Phones rebooting randomly
Phone screen stops responding

We've found that a simple factory reset solves these problems in 90% of the time. Please remember to back up all your data before a factory reset as this will restore the phone to when you first recieved it deleting any downloaded applications, text, photos etc. If you're still having issues after you've done a factory reset then once again give us a call and we'll see what we can do to help.

Thanks