Menu
Reply
  • 1
  • 0
  • 0
emmer
Just joined
139 Views
Message 1 of 2
Flag for a moderator

free text for virgin numbers only?

Well, Im just checking out if what i just discovered is right...

my tarrif, even though I've been with virgin for over 2 years is now set as unlimited free texts- but only to other virgin numbers? Is that right? That was very quietly whispered in the shop if so? Who only texts other virgin customers? No wonder my 16£ bill is doubled each month. I'm pretty confused how a company this big can be so narrow in its tariff. There is no way I would have signed up if the words 'to other vigin numbers' had been said to me. I thought that kind of thing died in 1999 with BT!

0 Kudos
  • 7.24K
  • 811
  • 3.05K
Superuser
Superuser
116 Views
Message 2 of 2
Flag for a moderator

Re: free text for virgin numbers only?

All of VM's mobile tariffs with unlimited texts apply to any UK operator so what you have been told is nonsense. I have the SIM only tariff and it works just fine to text any UK operator. There must be another reason for your bill being higher than you expect.

-----------------------

Superuser 2016/17
Use Kudos to say thanks
Mark answer as "helpful" only when the problem is solved
Please don't send me private messages unless I ask you to.
I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.
0 Kudos