Joining in
  • 1
  • 0
  • 0
Registered: ‎08-03-2017
Message 1 of 2 (66 Views)

cant order phone

Hi could anyone please help ive tried ordering a pay monthly phone but when i fill out all my detqils and hit finish it says woops sorry someone from our team will contact you in a while is it because there now closed or have i been rejected? Thank you!.
0 Kudos
Forum Team
  • 6.01K
  • 190
  • 461
Registered: ‎07-04-2015
Message 2 of 2 (42 Views)

Re: cant order phone

Hi mjay1,

Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are experiencing a problem with ordering a pay monthly phone with us online. Has this been resolved for you?

If you are still having a problem, please give us a call direct on 0800 052 0238 so that we can look into this for you.

Please let us know how this goes.


Kind regards,


Virgin Media Forum Team


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help

0 Kudos