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Message 1 of 2 (44 Views)

cant order phone

Hi could anyone please help ive tried ordering a pay monthly phone but when i fill out all my detqils and hit finish it says woops sorry someone from our team will contact you in a while is it because there now closed or have i been rejected? Thank you!.
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Registered: ‎07-04-2015
Message 2 of 2 (20 Views)

Re: cant order phone

Hi mjay1,

Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are experiencing a problem with ordering a pay monthly phone with us online. Has this been resolved for you?

If you are still having a problem, please give us a call direct on 0800 052 0238 so that we can look into this for you.

Please let us know how this goes.


Kind regards,


Virgin Media Forum Team


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