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Text attachments

my wife and I both have mobile sim only Virgin phones, my wife will get a text message saying

Message size 235kb

Expires: 16:01, 8 April (typically).  

 Then it says 'download' but the one thing it won't do is download, as it just goes on and on and nothing ever gets completed. What is going on as I get fed up having a mobile phone thrown at me to sort out and not getting anywhere.

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Forum Team (Retired) Mat_H
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Re: Text attachments

Hi Coralking,


Thanks for posting Smiley Happy


I'm really sorry that you're having issues with these messages. I want to get this all sorted for you. It seems that these would be MMS messages. This would include picture messages, emojis and other multimedia messages.


To get this all sorted, is your wife able to send a picture message to her own number?

Let me know how you get on with this.



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