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Simple account details

Is there anywhere where I can see exactly what I am getting for my money and what my options are for upgrading or downgrading, and how much that will cost?  As an example I signed up some time ago for something called mobile 2 (I think) - I saw some reference to it on my account details  several screens back but can't find it again.  I've no idea now what it is, how much it costs me, and whether it still meets my needs.  It appears that the website is deliberately designed to be as confusing as possible - please prove me wrong!

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Re: Simple account details

 Follow the steps to check the offers on your Virgin account:

  1. Sign in to My Virgin Media.
  2. Click " My Offers" at the top of the page.
  3. Pick the part of the package you would like to upgrade  and click Add or Upgrade.
  4. Follow the on screen instructions.
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